Frequently Asked Questions
Everything you need to know about your ARNE order.
How long does shipping take within the UK?
We offer standard shipping which typically takes 2-3 working days, and next-day delivery options for orders placed before 4 PM GMT.
What is your return policy?
You can return any unworn items in their original packaging within 28 days of purchase for a full refund or exchange.
Do you ship internationally?
Yes, ARNE ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
How should I care for my ARNE footwear?
We recommend using a specialized suede or leather protector spray before your first wear and avoiding machine washing to maintain the premium finish.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer 'Buy Now, Pay Later' options via Klarna and Clearpay.
How do I know which size to order?
Most of our items fit true to size. You can find a detailed size guide on each product page to help you find your perfect fit.